Our expert team will spend time with you getting to know your property and what holiday makers want to know & will love about your property. We know how to market, create a strong first impression and what is needed to get your property off to a flying start. We conduct all required market research & work on optimising price to get you the very best return on your investment.
Cleaners are part of our team at Here 2 Stay, and your home will have the same cleaners who will get to know your property intimately. Our team go out of their way to understand your home, how you like things to be and when things look out of place, or need a little extra attention. Beds are made up with fresh and crisp hotel quality linens & towels for each stay, ensuring our guests receive a truly professional service, each and every time.
Our team arrive at your home well before the guests do, we open up, turn on lights, fans or Air-con (if needed) and make things beautiful before they arrive. We stock the fridge with necessities and pop in a few treats of our own (personal touches we know guests love) - all part of the service we provide to you and our guests. Our meet and greet service is provided at anytime of day, any day of the week and our guest truly appreciate this. We all know when traveling things don’t always go according to plan, so we love it when our guests arrive after a stressful day to a welcoming home, a happy face and can fall into a comfy sofa with a chilled glass of wine in hand. It’s these personal touches that get us our continued 5 star reviews!
We will ensure everything is kept in working order inside and out and will deal with any issues as and when they arise. We can provide lawn and garden maintenance, ensure your bins are put out, and will keep an eye on additional cleaning or maintenance that may be needed on a regular basis.
We handle all guest communication from enquiry, the booking process and support during their stay. We are always available to answer questions about the local area or help in the home or to chat over the phone to talk the guest through their queries. We even pop out to the home to assist when any issues arise and need prompt resolution.
We complete checkout inspections after each guest vacates to ensure everything is in order with your home. For added peace of mind we ensure your home is being taken care of, everything is in working order and check if anything needs a little extra attention. We restock your home with the essentials guests need during their stay and resolve any issues.